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SIRIUS radio messages
If the problem is not solved after the troubleshooting above, if the scr een freezes unexpectedly or if the buttons on the
remote control or front panel stop working completely, do the following:
•Press STANDBY/ON on the front panel to turn off the power, then turn the power back on.
•If the power cannot be turned off, press and hold STANDBY/ON on the front panel for over 10 seconds. The
power will turn off. (In this case, the various settings made on the receiver may be cleared.)
Upgrade XM Tuner The connected XM CNP-1000 is incompatible. This
receiver features advanced technology that is
designed for use with the XM Mini-Tuner.
Contact XM Listener Care (1-800-967-2346) and ask
about upgrading your XM CNP-1000 to an XM Mini-
Tuner.
Have this receiver’s model name and CNP-1000 XM
Radio ID number ready beforehand, and explain that
this receiver is displaying the message Upgrade XM
Tuner.
If you already have an XM Mini-Tuner connected and
you see this message, turn off this receiver, make
sure the XM Mini-Tuner is properly seated in the
Mini-Tuner Home Dock, and then turn this receiver
on again. If the message reappears, contact XM
Listener Care and explain the issue that you’re
experiencing and the corrective actions you’ve tried.
XM Power Error A short-circuit occurring in the antenna or
surrounding antenna cable.
Make sure that there is nothing unusual with the
antenna or antenna cable. Switch the power off,
then back on again.
Status messages Cause Action
Antenna Error The SIRIUS antenna is not properly
connected.
Check that the antenna cable is attached securely.
Check Sirius Tuner The SiriusConnect™ tuner is not properly
connected.
Check that the 8 pin mini DIN cable and AC Adapter are
attached securely.
Acquiring Signal The SIRIUS signal is too weak at the current
location.
Check for antenna obstructions and reposition the
SIRIUS antenna to get better signal reception. Use the
Antenna Aiming option to optimize the antenna position.
Subscription Updating Unit is updating subscription. Wait until the channel subscription has been updated.
Updating Channels Unit is updating the channel information. Wait until the channel information has been updated.
Invalid Channel Selected channel is not available/does not
exist.
Select another channel.
Firmware Updating The SiriusConnect™ tuner’s firmware is
being update
d.
Wait for updating to finish.
Status messages Cause Action
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