15 Problem Solving
398
016-701 An error occurred due to insufficient memory for the PCL decomposer. Lower
the resolution if possible.
016-702 A page compression error occurred. The machine could not compress any page
due to insufficient free space in the buffer. Change the [Print Mode] setting to
[High Speed], or add memory to increase the page buffer size.
016-703 An e-mail specifying a non-registered or invalid mailbox number was received.
When sending a fax or Internet Fax:
• Contact the Xerox Welcome Center.
When receiving e-mail, fax, or Internet Fax:
• Register the mailbox with the specified number.
• Send an e-mail to a valid mailbox.
• Contact the Xerox Welcome Center if the problem persists.
016-704 The hard disk runs out of space, because the mailboxes are full. Delete
unnecessary documents from the mailboxes.
016-705 The Secure Print, Save to Mailbox, or Charge Print data was not stored in the
mailbox, or the data scanned on the machine was not stored in the mailbox. The
probable causes are as follows:
• The optional kit is not installed on the machine.
• The print driver is not for the machine.
Contact the Xerox Welcome Center if the problem persists.
016-706 The hard disk ran out of space, because the number of Secure Print users
reached its maximum. Delete unnecessary Secure Print jobs from the machine.
016-707 The Sample Print feature is not available due to a malfunction of the hard disk.
Contact the Xerox Welcome Center.
016-708 An annotation cannot be added due to insufficient hard disk space. Delete
unnecessary documents from the disk.
016-710 The Delayed Print job could not be executed. Take one of the following actions:
• Delete unnecessary data from the hard disk to increase free space.
• Reset the settings of Save to Mailbox and Sample Print.
• Reduce the number of stored Delayed Print jobs to less than 100 jobs.
016-711 Refer to 016-985.
016-712 Refer to 003-751.
016-713 The entered mailbox passcode is not correct. Enter the correct passcode.
016-714 The specified mailbox does not exist. Create a new mailbox or specify an
existing mailbox.
016-716 The TIFF file could not be spooled as the size of the file exceeded the remaining
space on disk. Increase the size of the PCL form area.
016-717 A [Transmission Report - Job Undelivered] or [Activity Report] was requested,
but the information was not in memory. Take one of the following actions:
• Divide Internet Fax document pages to reduce the size of a job, to increase
memory and HDD’s free space.
• Execute a new scan job or an Internet Fax job after scan and Internet Fax
jobs stored in the memory space are finished.
• Output a report before 200 or more jobs are logged.
016-718 Unable to process PCL print data due to insufficient memory. Take one of the
following actions:
• Lower the resolution.
• Cancel the Multiple-Up or 2 Sided Print feature, and try again.
Code Description and Remedy