15 Problem Solving
402
016-779 An error occurred during conversion processing of the scan image. Instruct
scanning again.
016-780 An error occurred on the disk during conversion processing of the scanned
image, probably due to a disk malfunction. For details on replacing the hard
disk, contact the Xerox Welcome Center.
016-781 Unable to connect to the server during file forwarding by a Network Scanning
server application. Ask the System Administrator to check the network and
server.
016-782 Unable to connect to the server. Verify the user login name, password and other
information that are entered.
016-783 Unable to find the specified server path during file forwarding by a Network
Scanning server application. Check the path name of the server currently set to
the job template.
016-784 A write to server error occurred during file forwarding by a Network Scanning
server application. Confirm that there is sufficient space in the directory on the
server, and that access rights are present.
016-785 The file could not be sent by a Network Scanning server application due to
insufficient space on the server. Delete unnecessary data from the server.
016-786 The scanned data could not be written due to insufficient space on the hard disk.
Delete unnecessary data, or initialize the hard disk if the saved data are not
needed.
016-787 The server IP address set to the job template is incorrect. Specify the correct job
template.
016-788 Failed to retrieve the file from the web browser. Take one of the following
actions, and then try retrieving again.
• Refresh the browser page.
• Restart the browser.
• Switch the machine off and then back on.
016-789 The mail processing was interrupted due to insufficient hard disk space. Lower
the image resolution or reduction/enlargement ratio, or divide the document into
smaller segments to send.
016-790 The number of the e-mails in the e-mail job exceeded the value specified in
[Maximum Split Count]. Take one of the following actions:
1. Lower the scan resolution for the e-mail job.
2. Lower the image magnification for the e-mail job.
3. Increase the value in [Maximum Data Size per E-mail].
016-791 Access to the destination for the Scan to PC service or to the Network Scanning
server application failed. Check if you are authorized to access the specified
destination or server.
016-792 A job history report was to be printed, but the specified job history could not be
retrieved. The specified job history is not available.
016-793 The hard disk has run out of space. Delete unnecessary data, or initialize the
hard disk if the saved data is not needed.
016-794 The media was incorrectly inserted. Insert the media correctly.
016-795
016-796
016-797
A read error occurred on the media. Check the contents stored on the media
using a computer.
Code Description and Remedy
