15 Problem Solving
410
018-767 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 67 (not allowed on
RDN) during the address book query. The operation is not allowed on an RDN
(update-related problem). Check the LDAP server status.
018-768 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 68 (entry already
exists) during the address book query. The entry already exists (update-related
problem). Check the LDAP server status.
018-769 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 69 (object class mods
prohibited) during the address book query. Object class modifications are
prohibited (update-related problem). Check the LDAP server status.
018-770 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 70 (search result too
large) during the address book query. Review the search conditions and search
root entry, then repeat the same operation. Contact the network administrator if
the problem persists.
018-771 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 71 (affects multiple
DSAs) during the address book query. Check the LDAP server status.
018-780 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 80 (unknown error)
during the address book query. Check the LDAP server status.
018-781 An LDAP server protocol error occurred in the address book operation. The
machine could not connect to the server. Use the following methods:
• Check the network cables are connected.
• Check the target server’s operating status.
Check that the server name in the [LDAP Server/Directory Service] settings in
[Remote Authentication Server/Directory Service] is correct.
018-782 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 82 (program error or
SSL authentication error) during the address book query. Check the LDAP
server status.
018-783 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 83 (send message
encoding error) during the address book query. Check the LDAP server status.
018-784 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 84 (receive message
decoding error) during the address book query. Check the LDAP server status.
018-785 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 85 (search result
timeout) during the address book query. Review the search conditions and
search root entry, then repeat the same operation. Contact the network
administrator if the problem persists.
018-786 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 86 (unknown
authentication method specified) during the address book query. Check the
LDAP server status.
Code Description and Remedy
