15 Problem Solving
416
027-547 An SMB protocol error occurred. Prohibited characters were detected in the
specified domain name. Check the domain name, and that the correct domain
name is set on the machine. Check the domain using the following procedure:
1. Select [System Settings] > [Connectivity & Network Setup] > [Remote
Authentication Server/Directory Service] > [SMB Server Settings] in System
Administration mode.
2. Select the corresponding SMB server and check the domain name.
027-548 An SMB protocol error occurred. Prohibited characters were detected in the
specified user name. Check the user name settings.
027-549 An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
027-564 An SMB protocol error occurred. The SMB server could not be found. Check
that the authentication server and the machine can communicate across the
network. For example, check the following:
• Check the network cable connections.
• Check the TCP/IP settings.
• Check the port settings: port 137 (UDP), port 138 (UDP), port 139 (TCP).
027-565 An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
027-566 An SMB protocol error occurred. SMB (TCP/IP) is not activated. Using
CentreWare Internet Services, open the [Port Status] page on the [Properties]
tab, and check that TCP/IP for SMB is enabled.
027-569 The SMB (TCP/IP) port is not enabled. Enable the port with CentreWare Internet
Services.
027-572
027-573
027-574
027-576
027-578
An SMB protocol error occurred. Perform the same operation again. Contact the
Xerox Welcome Center if the problem persists.
027-584 An SMB protocol error occurred. The SMB server is operating in share security
mode. The SMB server is probably set on the Windows 95, Windows 98, or
Windows ME OS. Set the SMB server on an OS other than Windows 95,
Windows 98, or Windows ME.
027-585 An SMB protocol error occurred. Access to the server is not allowed at this time.
Check the login allowed time.
027-586 An SMB protocol error occurred. The password has expired. Obtain a valid
password.
027-587 An SMB protocol error occurred. The password must be changed. Log in to the
server on Windows, and change the password.
027-588 An SMB protocol error occurred. The user account is invalid. Enable the user.
027-589 An SMB protocol error occurred. The user account is locked out. Cancel the
lockout.
027-590 An SMB protocol error occurred. The user account has expired. Obtain a valid
user account.
027-591 An SMB protocol error occurred. The user account is restricted. The blank
password is invalid. Set a password for the user account.
Code Description and Remedy
