Fault Codes
421
033-751 Outputting an activity report was suspended, because the machine was in Sleep
mode. After the machine exits the Sleep mode, the machine will output the
report.
033-755 Unable to print the fax document due to a malfunction of the fax service. Take
one of the following actions:
• Switch off the machine, and then switch it on again.
• Make sure that the Fax Card is connected to the machine.
• Print an error history report to clear problems.
Contact the Xerox Welcome Center if the problem persists.
034-211
034-212
An error occurred in the fax controller. Contact the Xerox Welcome Center.
034-500 An incorrect telephone/fax number was dialed. Check the number, then perform
the same operation again.
034-501 The telephone cable may not be connected securely. Check the cable
connection, and resend the document. Refer to Machine Components in the
Product Overview chapter of the User Guide.
034-505 A fax error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
034-506 The remote copy function (to make multiple copies of a received document) may
not be supported on the destination machine. Check if the destination machine
supports the remote copy function.
034-507 Communication failed, because the specified password was not correct. Make
sure that the password and telephone number are correct. The destination
machine may be set not to release its ID number.
This error code is also displayed when a polling request is rejected.
034-508
034-509
034-510
A fax error occurred. If sending a fax, check the fax settings, fax number, and
other settings, then perform the same operation again. Contact the Xerox
Welcome Center if the problem persists.
034-511 An error occurred during relay broadcasting. Check that the relay station is
correctly registered with the speed dial code. Also, check the destination
numbers registered at the relay station.
034-512 An endless loop was detected in the remote relay broadcasting. Check that the
relay station is correctly registered with the speed dial code. Also, check the
destination numbers registered at the relay station.
034-513 Received an invalid command. This is a Xerox remote maintenance system
operational error. No user action is required.
034-514 Received an unsupported request. This is a Xerox remote maintenance system
operational error. No user action is required.
034-515 There is a problem on the remote machine. Check the remote machine status.
034-519 The number of broadcasting destinations exceeded the limit value. Wait until the
active and pending jobs are completed, or reduce the number of destinations,
and then try again.
034-520 The number of active and pending jobs exceeded the limit value. Wait until the
jobs are completed, and then try again.
034-521 An internal error occurred. Switch off the machine, and then switch it on again.
Contact the Xerox Welcome Center if the problem persists.
Code Description and Remedy
