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Troubleshooting
—Continued
New settings made in the Setup screen menus while
a disc is playing are ineffective.
• Some settings can be changed while a disc is playing,
but are not effective until the disc is stopped then
restarted: Press , then start playback again ( ).
No picture/No color.
• Incorrect video connections: Check that connections
are correct and that plugs are inserted fully. Also check
the video cable for damage.
• TV/monitor or AV amplifier settings are incorrect:
Check the instruction manual of the connected equip-
ment.
Screen is stretched or aspect does not change.
• The TV Screen setting in the Initial Settings menu is
incorrect. See page 68 for how to set it correctly for
your TV/monitor.
Picture disturbance during playback or the picture is
dark.
• This player is compatible with Macro-Vision System
copy guard. Some discs include a copy prevention sig-
nal, and when this type of disc is played back, stripes
etc., may appear on some sections of the picture
depending on the TV. This is not a malfunction.
• Due to the player’s copy protection circuits, connec-
tion of this device through a VCR or an AV selector
may prevent recording or cause picture problems. This
is not a malfunction.
No sound, or sound is distorted.
• No sound is output during slow motion playback or
when scanning discs other than audio CDs and
SACDs.
• Check that the disc is free from dust and dirt, and that
it is not damaged. (See page 9.)
• Check that all interconnects are firmly inserted.
• Check that the plugs and terminals are free of dirt,
oxide, etc. and clean if necessary. Also check the cable
for damage.
Noticeable difference in DVD and CD volume.
• This is due to differences in the audio format and is
not a malfunction.
Noise is heard during broadcast, or too much white
noise is heard during an FM stereo broadcast.
You cannot tune in the broadcast station using the
Auto Preset function (for only FM stations).
Or, the FM ST indicator does not light up during FM
broadcast.
• Change the location of the antenna. (See page 43.)
• Locate the unit further from the TV or a computer.
• Cars or airplanes can create noisy interference.
• A broadcast radio signal may be weak if a concrete
wall obstructs the signal path.
• Try setting FM mode to Monaural. (See page 42.)
• Noise may be heard when you operate the remote con-
troller during AM reception.
• If nothing can improve the reception, install an out-
door antenna. (See page 17.)
If power outage occurs or the power plug is
disconnected:
• The clock data is lost. Set the clock and timers again.
Radio frequency is not adjustable.
• Press / to adjust radio frequency.
The remote controller does not function correctly.
• Make sure that the batteries have been installed in the
correct direction (polarity +/–). (See page 10.)
• Replace both batteries with new ones. (Do not mix dif-
ferent types of batteries or new and old batteries.)
• The distance between the remote controller and the
unit may be too great, or there may be an object
between them.
• The remote control sensor on the unit may be sub-
jected to bright light (inverter fluorescent light or sun-
light).
• The unit is placed behind the tinted windows of an
audio rack or entertainment center.
Tuner
Remote Controller