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Basic Operations
Parts Description
Watching TV
Enjoying
Movies/Music/Photos
Using Internet Services
and Applications
Watching TV with Friends
Far and Near
Using Other Devices
Using BRAVIA Sync
Devices
Useful Functions
Connecting to the
Internet
Using Home Network
Configuring Various
Settings
Troubleshooting
How to Use Bookmarks
Top Page > Troubleshooting > Connected Device Symptoms
Connected Device Symptoms
No picture from a connected device.
You cannot select a connected device in the Home Menu.
Some input sources cannot be selected.
Certain programmes on digital sources display a loss of detail.
Photo images appear small on the screen.
Photo images or folders take time to display.
No picture from a device connected via SCART.
You cannot find a connected BRAVIA Sync HDMI device.
You cannot control a second AV receiver.
The TV does not output picture and/or sound from the MHL device.
No picture from a connected device.
Turn the connected device on.
Check the cable connection between the device and TV.
Press the
button to display the list of inputs, then select the desired input.
(When using the Touchpad Remote Control, press the Control Bar (
), slide the touchpad to
highlight the
button, then press the touchpad to select.)
Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ depending on the USB device
features or the video files being played.
You cannot select a connected device in the Home Menu.
Check the cable connection.
Some input sources cannot be selected.
Select [AV Preset]/[Video Labels]/[Label Video Inputs] and confirm the [Always] setting for the input
sources. (Option name differs depending on your region/country.)
Certain programmes on digital sources display a loss of detail.
Less detail than usual or artifacts (small blocks, dots or pixelation) may appear on the screen, due to
the digital compression of the source content used by certain digital broadcasts and DVDs. The
degree of visible artifacts depends on the clarity and resolution of the TV.
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