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Top Page > Troubleshooting > One-touch mirroring Symptoms
One-touch mirroring Symptoms
One-touch mirroring does not work./Target device cannot be recognised.
One-touch mirroring does not work./Target device cannot be recognised.
Make sure that the NFC function of the One-touch mirroring compatible device is turned on.
For connection with a One-touch mirroring compatible Xperia, the TV cannot connect with the Xperia
when its screen is locked. Release the screen lock, then touch.
Determine the position of the NFC detection area on the One-touch mirroring compatible device, then
try touching again. For the position of the NFC detection area, refer to the instruction manual of the
compatible device.
Move the compatible device away from the Touchpad Remote Control, then try touching again.
If you are using Screen mirroring with another device, turn off Screen mirroring first and try again.
If your device does not support 5GHz and you set the [Band Setting] option to [Auto (5GHz Band)], try
changing it to [Auto].
Press the HOME button, select
[Inputs] → [Screen mirroring] to open the standby screen for
Screen mirroring, then try again.
Check whether your device supports One-touch mirroring. Even if you touch an incompatible device,
the TV may show some reaction but cannot start Screen mirroring.
It is necessary to register the Touchpad Remote Control to the TV before use.
Set the NFC setting of the compatible device to on.
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