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Phenomenon Solution
(9) Not all channels are available
after using “QUICK SCAN”
(a) Try "AUTO SCAN" to scan all the channels.
(b) If you still cannot get some channels please use “MANUAL
SETUP” to scan them one by one.
(10) Cannot lock signal by using
“MANUAL SETUP”
(a) Check the frequency that you entered is exactly the centre
frequency of the wanted channel.
(b) Please refer to solutions in Phenomenon (3) above.
(11) No Teletext / Closed Caption Make sure the channel that you are watching carries Teletext /
Closed Caption information from I-PLATE.
(12) No picture when the receiver is
set to “AUX” mode
(a) Make sure your TV’s HD input supports your DVD output
mode.
(b) Make sure the MODE-Switch is set to YP
B
P
R
mode
(c) Check the receiver’s connection to DVD player (page 16).
(d) Check the receiver’s connection to TV (refer to YP
B
P
R
connection on page 14).
(e) Check the video cable(s) are correctly and firmly connected.
(14) Cannot receive channels after
moving the receiver between
cities (for instance from
Melbourne to Sydney)
Please refer to page 27 to reset data.
(15) The remote control does not
work properly
(a) Point the remote control at the remote sensor of the receiver.
(b) Operate the remote control within about 5m.
(c) Replace the batteries with new ones.
(16) “MENU” button is pressed but
no menu is shown on the
screen
(a) If you connect the receiver using COMPOSITE output, use
the “V.FORMAT” on the remote control or on the front panel to
switch the video format to “PAL” (for MODE-Switch being set
to YP
B
P
R
only).
(b) Make sure the connection between the receiver and TV
matches the mode your TV should be set to. For instance, if
you use a RCA cable you may choose external video input
mode in TV.
(c) Check the brightness level of your TV.
(d) Refer to page 50 system setup table and check STB system
set-up.
On Screen Message
Message Solution
(1) Bad Signal
(a) Check the antenna is connected correctly and firmly to the
tuner input (ANT.IN) of the receiver.
(b) Refer to solutions for Phenomenon (3) on page 48.
(2) Database is Empty No channel data available in the box.
Please refer to page 25 for reinstallation.
(3) Incorrect Password Please input the correct password.
(4) Non Support HD Format The HDTV digital channel cannot be shown on the small PIP
window.
(5) Program is Locked by Guard
Rate
Please input the correct password or change parental-rate (see
page 34) to view the program.
(6) Program is Under Guard Please input the correct password or change lock setting in menu
to view the program.
(7) Program Rate is over Guard Rate
[xxx]
Please input the correct password or change parental-rate (see
page 34) to view the program.
(8) Weak Signal Make sure antenna or signal input cable is connected correctly.
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APPENDICES