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DSM 132/132RS Receiver User Quide 91
Troubleshooting A
FlashLoader100
The FlashLoader100 upgrade utility
cannot detect the receiver or
download the firmware.
Make sure that:
• the receiver is using the latest firmware version
• the receiver is connected to a 12–32 VDC power
source
• all cables are connected correctly between the
device and the office computer
• FlashLoader100 is attempting to connect to the
correct device. (From the FlashLoader100 menu,
select Options / Settings
. Then select the
Receiver check box).
• the receiver is connected to the correct office
computer COM port. (From the FlashLoader100
menu, select Options / Settings. Then select the
check box for the required COM port
.)
• other programs are not using the same COM
port as the office computer
Once you have checked this, switch off the receiver
then switch it on again. Try again to connect
FlashLoader100.
AgRemote
AgRemote cannot to communicate
with the receiver (all you see is a
blank screen).
• Make sure that the receiver is connected to a
12–32 VDC power source.
• Check all cable connections between the
receiver and the office computer.
• Make sure that you are using the correct COM
port.
Once you have checked this, switch off the receiver,
then switch it on again. Select File / Connect.
Problem / issue Possible solution