Xerox support services
Installation Planning Guide B-3
• A list of special conditions that may have caused the problem:
– New applications
– Changes made to the software
– Recent service performed
– Previous conditions under which the application has
printed properly
U. S. only: To contact the Xerox Printing Systems Customer
Support Center, call: 1-800-821-2797, between the hours of 5:00
a.m. and 5:00 p.m., Pacific time.
Xerox Documentation and Software Services (U. S.)
Xerox Documentation and Software Services (XDSS) offers a
variety of services that can be customized to meet your
documentation needs.
XDSS distributes the documents you need to facilitate the
installation and use of the Xerox DocuPrint 2000 Series 100/115/
135/155/180 EPS, other Xerox printers, and associated
software.
XDSS will also send you a Xerox Customer Documentation
Catalog free of charge upon request.
To order documents or request a Xerox Customer
Documentation Catalog, contact your local Xerox
representative or call XDSS at 1-800-327-9753, between the
hours of 6:00 a.m. and 5:00 p.m., Pacific time.
XDSS representatives will explain the services available, answer
your questions, and take orders for documentation.
XDSS also has a web site from which you can order customer
documentation and/or obtain a catalog. The web site address is:
http://www.xdss.com
