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User’s Manual 9-13
Troubleshooting
Pointing device
If you are using a USB mouse, also refer to the USB section in this chapter and to
your mouse documentation.
TouchPad
Problem Procedure
On-screen pointer
does not respond to
Pad operation
The system might be busy. If the pointer is
shaped as an hourglass, wait for it to return to its
normal shape and try again to move it.
Double-tapping does
not work
Try changing the double-click speed setting in the
mouse control utility.
1. To access this utility, click , Control Panel,
Hardware and Sound, then Mouse icon.
2. Within the Mouse Properties window, click the
Buttons tab.
3. Set the double-click speed as required and
click OK.
The mouse pointer
moves too fast or too
slow
Try changing the speed setting in the mouse
control utility.
1. To access this utility, click , Control Panel,
Hardware and Sound, then Mouse icon.
2. Within the Mouse Properties window, click the
Pointer Options tab.
3. Set the pointer speed as required and click OK.
The response of
the TouchPad is too
sensitive
Adjust the touch sensitivity.
1. Click Start Control Panel Hardware
and Sound Mouse icon.
2. Within the Mouse Properties window, click the
Advanced tab.
3. Click the Advanced feature settings... button.
4. Advanced feature settings is displayed.
5. Within the Pointer speed and tapping settings,
click Settings... button.
6. Detailed TouchPad settings window is
displayed.
7. Move the slider bar to adjust the sensitivity in
the Touch Sensitivity.
8. Click the OK button.
9. Click the OK button on Advanced feature
setting screen.
If you are still unable to resolve the problem,
contact your reseller, dealer, or service provider.