15 Problem Solving
398
018-584 Communication with the Netware server was interrupted. Check if your
computer is connected to the Netware server. If the problem persists, run
DSREPAIR at the server console on the Netware server.
018-585 Connection to the Netware server failed. Check if your computer is connected to
the Netware server, and if the specified folder or file is in use by another user. If
the problem persists, run DSREPAIR at the server console on the Netware
server.
018-586 Login to the Netware server was denied. Check if your PC is connected to the
Netware server. Also check the login name, login password, volume name,
server name, tree name, and context name are correct. If the problem persists,
run DSREPAIR at the server console on the Netware server.
018-587 The same file name exists. Change the setting of the File Name Conflict feature
to any option other than [Do Not Save].
018-588 An error occurred during communication with the server. When the File Name
Conflict feature is set to an option other than [Do Not Save], the multi-page TIFF
format is not available.
018-589 An error occurred during communication with the server. When the File Name
Conflict feature is set to an option other than [Do Not Save], check if
NEXTNAME.DAT is correct.
018-590 The same file name exists on the server. Ensure the folder is not accessed from
other clients, and try again. Contact the Xerox Welcome Center if the problem
persists.
018-591 The number of suffixes attached to folder or file names exceeded the limit.
Change the names of existing folders or files, or move the folders or files into
another folder.
018-592 A LOCK directory could not be created. Manually delete the exiting lock
directory (*.LCK) from the save destination, and try again. Or, if the same folder
name exists in the save destination, specify another folder name.
018-593 The LOCK directory could not be deleted. Manually delete the exiting lock
directory (*.LCK) from the save destination, and try again.
018-596 An LDAP protocol error occurred. Try again. If the problem persists, contact the
Xerox Welcome Center.
018-701 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 1 (operations error)
during the address book query. Check that the [LDAP Server/Directory Service]
settings in [Remote Server/Directory Service] are correct, and check if the
problem occurred on the server side.
018-702 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 2 (protocol error)
during the address book query. Review the LDAP server settings and repeat the
same operation.
018-703 An LDAP server protocol error occurred in the address book operation. The
server returned the RFC2251 specification protocol error 3 (time limit exceeded)
during the address book query. Review the search conditions and search root
entry, then repeat the same operation. Contact the network administrator if the
problem persists.
Code Description and Remedy
