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Trouble-shooting
R
General
(continued)
COMMAND NOT
RECOGNISED
The voice system has failed to recognise
your command.
• Ensure that the command format is
valid, see ‘Voice Command List’,
page 114.
• Ensure that the command is given
after the end of the beep.
• Look forward and speak clearly
without pausing between words and
at a level appropriate to the ambient
noise level; imagine you are talking
to a passenger or making a hands
free phone call.
• Ensure that the ambient noise level
is not excessive, for example,
windows open or demist on.
Note: If it is too noisy to use the
phone, it is likely that voice
commands will not be recognised.
• If optional words of the command
have been omitted, then the
command should be tried with these
in place.
• If a number of commands have been
given in rapid succession resulting in
the message ‘COMMAND NOT
RECOGNISED’ to be displayed, then
allow the system to recover
(approximately one minute) before
trying the command again.
• If the system consistently fails to
recognise commands, the voice
training procedure should be carried
out to improve the recognition
response for the speaker.
Voice Command
Group
Message Meaning