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67
Daily Care and Maintenance
Treat problems according to the information given in the table below. If problems still persist, call your dealer for service.
Replacing the Batteries in the Electronic Pen and the Electronic Eraser
As the lifetime of the batteries in the Electronic Pen or the Electronic Eraser comes near to the
end, the message “Low Battery” appears on the PC screen to which the electronic print board is
connected using interactive functions. When this message appears, get new batteries ready and
replace the old ones as soon as possible.
When replacing batteries, remove the old batteries and replace according to step 1 under “Setting
the Electronic Pen” on page 24 in the case of the Electronic Pen or according to “Setting the
Electronic Eraser” on page 25 in the case of the Electronic Eraser. Continued use of low batteries
may result in a shifting of position or malfunction.
Replacing the Cloth of the Electronic Eraser
If the cloth of the Electronic Eraser becomes dirty with erased markings, replace with a new eraser
cloth according to “Replacing the eraser cloth” on page 25.
Symptom
See
Page
Care and Remedy
Power switch is on but the
indicator is off.
Check that the power plug is securely plugged in.
(If the indicator still does not light, turn the power off and on again.)
16
20
Copied copy paper will not
come out.
The unit is out of copy paper or thermal transfer film. (Error indicator flashes " " or " ".)
Insert copy paper or replace the thermal transfer film.
The printer door is open. (Error indicator flashes " ".)
Close the printer door firmly until a click is heard.
Paper is jammed in the printer. (Error indicator flashes " ".)
Open the printer door and remove the jammed paper.
The platen roller and feed roller are dirty.
Open the printer door and clean the platen roller and the feed roller.
15
21
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Nothing is printed on the
paper or copies are faint or
blurred.
BThe writing on the screen is too thin or light.
Make thicker, darker lines or change to a new marker.
BThe markers for interactive (Small) are used.
Use the markers (Big).
The printer door is slightly open.
Close the printer door firmly until a click is heard.
15
Black streaks or blank
(unprinted) spots appear
on the copy (copy paper is
dirty).
The printer head or platen roller is dirty.
Open the printer door and clean any dirt off the printer head and platen roller.
The room temperature is 10°C (50°F) or lower.
Increase the room temperature, turn the unit's power off and on, and retry copying.
The thermal transfer film is wrinkled because it was set in place without removing
excess slack.
Rewind the used portion of the thermal transfer film to remove the excess
slack, then reattach it.
65
15
21
Troubleshooting