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Troubleshooting: Appendix A
QuadraSynth Plus Piano Reference Manual 178
shock-absorbing materials such as styrofoam pellets (the kind without
CFCs, please) or “bubble-pack” surrounding the unit. Shipping damage
caused by inadequate packing is not covered by the Alesis warranty.
Tape a note to the top of the unit describing the problem, include your
name and a phone number where Alesis can contact you if necessary, as
well as instructions on where you want the product returned. Alesis will
pay for standard one-way shipping back to you on any repair covered
under the terms of this warranty. Next day service is available for a
surcharge.
Field repairs are not normally authorized during the warranty period,
and repair attempts by unqualified personnel may invalidate the
warranty.
Service address for customers in the USA:
Alesis Product Support
12520 Wilkie
Hawthorne, CA 90250
Customers outside the USA:
Contact your local Alesis dealer for warranty assistance. The Alesis
Limited Warranty applies only to products sold to users in the USA and
Canada. Customers outside the USA and Canada are not convered by
this Limited Warranty and may or may not be covered by independent
distributor warranty in the county of sale. Do not return products to the
factory unless you have been given specific instructions to do so.