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GiPod / USB memory device / Internet Radio / Media Server / Flickr / Pandora / SiriusXM / SpotifyH
Symptom Cause/Solution Page
iPod cannot be
played.
•Some iPods do not support being used connected directly to the
iPod/USB port.
23
The file names
are not displayed
properly (“...”, etc.).
•Characters that cannot be displayed are used. This is not a
malfunction. On this unit, characters that cannot be displayed are
replaced with a “.” (period).
•Invalid tags are used for files within the USB memory device
connected to this unit. Use tags that are supported by this unit.
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47
When a USB
memory device is
connected, “No
Connection” is
displayed.
•The set cannot recognize a USB memory device. Check the
connection.
•This unit supports mass storage class and MTP-compatible USB
memory devices. It will not recognize other USB memory devices.
•A USB memory device that the set cannot recognize is connected.
This is not a malfunction. DENON does not guarantee that all USB
memory devices will operate or receive power.
•USB memory device is connected via USB hub. Connect the USB
memory device directly to the iPod/USB port.
•The unit supports file structures with up to 8 levels and a total
maximum of 5000 subfolders and files per 1 folder. Change the
file structure of the USB memory device if necessary.
23
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47
Files on a USB
memory device
cannot be played.
•The USB memory device format should be set to FAT16 or
FAT32. For details, refer to the USB memory device’s operating
instructions.
•If the USB memory device is divided into multiple partitions, only
files in partition one can be played.
•Files are stored in a non-compatible format. Record the files in a
compatible format.
•You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
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47
47
Internet Radio cannot
be played.
•Ethernet cable is not properly connected or network is
disconnected. Check the connection status.
•Program is being broadcast in non-compatible format. Only
Internet Radio programs in MP3 and WMA can be played on this
unit.
•The firewall of the PC or router has been activated. Check the
firewall settings of the connected PC or router.
•Radio station is not currently broadcasting. Choose a radio station
that is currently broadcasting.
•IP address is wrong. Check the set’s IP address.
•Some radio stations may go silent at certain times of the day. In
this case, no audio is output even when a station is received. Try
again later, or switch to another radio station.
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59
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59
147
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Symptom Cause/Solution Page
Files stored on a
computer cannot be
played.
•Files are stored in a non-compatible format. Record in a compatible
format.
•You are attempting to play a file that is copyright protected. Files
that are copyright protected cannot be played on this unit.
•Set and computer are connected by USB cable. The set’s iPod/
USB port cannot be used for connection to a computer.
•Media sharing settings are not correct. Change media sharing
settings so that the unit can access the folders on your computer.
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62
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63
Music stored on
a NAS cannot be
played.
•If you use a NAS in conformity with the DLNA standard, enable
the DLNA server function in the NAS setting.
•If you use a NAS that does not conform with the DLNA standard,
play the music via a PC. Set Windows Media Player’s media
sharing function and add NAS to the selected play folder.
•If connection is restricted, set audio equipment as the connection
target.
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63
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Server is not found,
or it is not possible
to connect to the
server.
•The computer’s or router’s firewall is activated. Check the
computer’s or router’s firewall settings.
•Computer’s power is not turned on. Turn on the power.
•Server is not running. Launch the server.
•Set’s IP address is wrong. Check the set’s IP address.
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147
Cannot connect to
preset or favorite
radio stations.
•Radio station is not currently broadcasting. Wait a while before
trying again.
•Radio station is not currently in service. It is not possible to
connect to radio stations that are no longer in service.
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A list of broadcasting
stations is not
displayed.
•Connection to the network is unstable. Reconnect to the network
or redo the “Network” setting in the menu.
31, 146
For some radio
stations, “Radio
station server full” or
“Connection down”
is displayed and
station cannot be
connected to.
•Station is congested or not currently broadcasting. Wait a while
before trying again.
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Sound is broken
during playback.
•Network or USB memory device’s signal transfer speed is slow
or communications lines or radio station is congested. This is not
a malfunction. When playing broadcast data with a high bit rate,
the sound may be broken, depending on the communications
conditions.
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