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Administrator’s Guide - SoundPoint
®
IP / SoundStation
®
IP Table of Contents
Copyright © 2006 Polycom, Inc. v
3.4 Presence and Instant Messaging Features ...................60
3.4.1 Presence........................................................................................................................................ 60
3.4.2 Instant Messaging .......................................................................................................................... 61
3.5 Localization Features ...............................................61
3.5.1 Multilingual User Interface ............................................................................................................. 61
3.5.2 Downloadable Fonts ....................................................................................................................... 63
3.5.3 Synthesized Call Progress Tones...................................................................................................... 63
3.6 Advanced Server Features ........................................64
3.6.1 Voice Mail Integration..................................................................................................................... 64
3.6.2 Multiple Registrations..................................................................................................................... 66
3.6.3 ACD login / logout ......................................................................................................................... 68
3.6.4 ACD agent available / unavailable.................................................................................................. 68
3.6.5 Server Redundancy ........................................................................................................................ 68
3.6.5.1 DNS SIP Server Name Resolution...........................................................................................69
3.6.6 Microsoft® Office Live Communications Server 2005 Integration .................................................... 69
3.6.6.1 Configuration File Changes....................................................................................................71
3.7 Accessory Internet Features.......................................73
3.7.1 MicroBrowser................................................................................................................................. 73
3.8 Security Features.....................................................73
3.8.1 Local User and Administrator Privilege Levels.................................................................................. 73
3.8.2 Custom Certificates......................................................................................................................... 74
3.8.3 Incoming Signaling Validation......................................................................................................... 74
3.8.4 Configuration File Encryption.......................................................................................................... 75
4 Optimization .................................................... 77
4.1 Ethernet Switch .......................................................77
4.2 Application Network Setup .......................................77
4.2.1 Real-Time Transport Protocol Ports.................................................................................................. 77
4.2.2 Working with Network Address Translation...................................................................................... 78
4.3 Updating and Rebooting...........................................79
4.4 Event Logging .........................................................80
4.5 Audio Quality Issues and VLANs ................................81
4.5.1 IP TOS ........................................................................................................................................... 81