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Administrator’s Guide - SoundPoint
®
IP / SoundStation
®
IP Features
54 Copyright © 2006 Polycom, Inc.
3.2.5 Call Diversion (Call Forward)
The phone provides a flexible call diversion feature to divert (forward) calls to another
destination. Call diversion can be applied automatically to all calls, calls from a spe-
cific caller (extension), when the phone is busy, when Do Not Disturb is active, or
after an extended period of alerting. The user can elect to manually divert calls while
they are in the alerting state to a predefined or manually specified destination. The call
diversion feature works in conjunction with the distinctive incoming call treatment
feature. The user’s ability to originate calls is unaffected by all call diversion options.
Each registration has its own diversion properties.
3.2.6 Directed Call Pick-up
Calls to another phone can be picked up by dialing the extension of the other phone.
This feature depends on support from a SIP server.
Central
(boot
server)
Configuration file:
phone1.cfg
Set all call diversion settings including a global forward-to
contact and individual settings for call forward all, call for-
ward busy, call forward no-answer, and call forward do-not-
disturb.
• For more information, refer to 4.6.2.3 Diversion
<divert/> on page 154.
Local
Web Server
(if enabled)
Set all call diversion settings.
Navigate to: http://<phoneIPAddress>/reg.htm
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the boot server. They will perma-
nently override global settings unless deleted through the
Reset Local Config menu selection.
Local Phone User
Interface
The user can set the call-forward-all setting from the idle
display (enable/disable and specify the forward-to contact)
as well as divert callers while the call is alerting.
Changes are saved to local flash and backed up to <Ethernet
address>-phone.cfg on the boot server. They will perma-
nently override global settings unless deleted through the
Reset Local Config menu selection.
Central
(boot
server)
Configuration file:
sip.cfg
Turn this feature on or off.
• For more information, refer to 4.6.1.24 Feature <fea-
ture/> on page 144.