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Administrator’s Guide - SoundPoint
®
IP / SoundStation
®
IP Optimization
80 Copyright © 2006 Polycom, Inc.
For more information, refer to 2.2.2 Application Configuration on page 13.
For the latest Release Notes for system requirements (bootROM version for each
SoundPoint
®
IP and SoundStation
®
IP), go to www.polycom.com/support.
Manual Reboot: Menu Option or Key Presses
To reboot phones manually, a menu option can be selected or a key combination can
be used. The menu option is called Restart Phone and it is found in the Settings menu.
For the key combination, press and hold the following keys simultaneously until a
confirmation tone is heard or for about three seconds:
Centralized Reboot
The phones can be rebooted remotely through the SIP signaling protocol. Refer to
4.6.1.1.4.4 Special Events <specialEvent/> on page 93.
Periodic Polling For Upgrades
The phones can be configured to periodically poll the boot server to check for changed
configuration files or application executable. If a change is detected the phone will
reboot to download the change. Refer to 4.6.1.21 Provisioning <provisioning/> on
page 142.
4.4 Event Logging
The phones maintain both boot and application event log files. These files can be help-
ful when diagnosing problems. The event log files are stored in the phone’s flash file
system and are periodically uploaded to the provisioning boot server if permitted by
security policy. The files are stored in the phone’s home directory or a user-config-
urable directory on the boot server. Both overwrite and append
5
modes are supported
for the application event log.
The event log files are:
• <Ethernet address>-boot.log
• <Ethernet address>-app.log
The boot log file is uploaded to the boot server after every reboot.
SoundPoint
®
IP 300 and 301:
Volume-, Volume+, Hold, Do Not Disturb
SoundPoint
®
IP 430, 500, and 501:
Volume-, Volume+, Hold, Messages
SoundPoint
®
IP 600 and 601:
Volume-, Volume+, Mute, Messages
SoundStation
®
IP 4000:
*, #, Volume+, Select
5. HTTP and TFTP don’t support append mode unless server settings are changed for this.