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Administrator’s Guide - SoundPoint
®
IP / SoundStation
®
IP Features
68 Copyright © 2006 Polycom, Inc.
3.6.3 ACD login / logout
The phone allows ACD (Automatic Call Distribution) login and logout. This feature
depends on support from a SIP server.
3.6.4 ACD agent available / unavailable
The phone supports ACD (Automatic Call Distribution) agent available and unavail-
able. This feature depends on support from a SIP server.
3.6.5 Server Redundancy
The phone can be configured with multiple SIP servers, one primary and one or more
backup. The phone will switch to a backup server when the current primary server
fails. Backup server configuration can be static or can use advanced DNS methods. In
Central
(boot
server)
Configuration file:
sip.cfg
Turn this feature on or off.
• For more information, refer to 4.6.1.24 Feature <fea-
ture/> on page 144.
Configuration file:
phone1.cfg
Enable this feature per registration.
• For more information, refer to 4.6.2.1 Registration
<reg/> on page 149.
Local
Web Server
(if enabled)
None.
Local Phone User
Interface
None.
Central
(boot
server)
Configuration file:
sip.cfg
Turn this feature on or off.
• For more information, refer to 4.6.1.24 Feature <fea-
ture/> on page 144.
Configuration file:
phone1.cfg
Enable this feature per registration.
• For more information, refer to 4.6.2.1 Registration
<reg/> on page 149.
Local
Web Server
(if enabled)
None.
Local Phone User
Interface
None.