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HUAWEI VP9050 Executive Video Terminal
User Guide
13 Maintenance and Troubleshooting
Issue 03 (2011-12-10) Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd
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Version information: terminal model, terminal serial number, software version, and
hardware information.
Specifications: main features supported by the terminal, such as the 3G network, audio
protocol, video protocol, interfaces, bandwidth, and dual-stream mode.
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13.1.5 Viewing Logs
The logs on the terminal record key events during the running of the terminal. These logs may
be useful during the maintenance and troubleshooting of the terminal.
The terminal can save a maximum of 10000 logs. When the memory for recording the logs is
full, a new log can still be recorded. The latest log will replace the oldest one.
The logs are sorted by time. Turn pages to view more entries. To display the details of a log,
scroll to the log, and then select Details.
A log records the following information:
Error name defined by the system
Time when the error occurred
Error level
Error type defined by the system
Detailed reasons
Select Query to search for logs based on different conditions.
To view logs, do the following:
Step 1 From the home screen, select Diagnostics to display the Diagnostics screen.
Step 2 Select Logs to display the Logs screen.
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13.2 Software Upgrade
The terminal supports upgrading the software locally and upgrading the software using the
minimum system.
During the upgrade, do not power off the terminal to prevent faults that cannot be rectified.
Table 13-2 describes the differences between the two upgrade methods.