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Appendix
Troubleshooting
If you have any trouble using the AV receiver, look for
a solution in this section. If you can’t resolve the issue
yourself, contact your Onkyo dealer.
If you can’t resolve the issue yourself, try resetting the
AV receiver before contacting your Onkyo dealer.
To reset the AV receiver to its factory defaults, turn it
on and, while holding down CBL/SAT, press
ON/STANDBY. “Clear” will appear on the AV
receiver’s display and the AV receiver will enter
standby mode.
Note that resetting the AV receiver will delete your
radio presets and custom settings.
To reset the remote controller to its factory defaults,
while holding down RECEIVER, press and hold down
HOME until RECEIVER lights (about 3 seconds).
Within 30 seconds, press RECEIVER again.
The on-screen information appears only on a TV that
is connected to HDMI outputs.
■ Can’t turn on the AV receiver
■ The AV receiver turns off unexpectedly
■ The AV receiver turns off and after restoring the
power, it turns off again
■ There’s no sound, or it’s very quiet
Resetting the AV receiver
HOME
RECEIVER
Power
Make sure that the power cord is properly plugged into the
wall outlet.
Unplug the power cord from the wall outlet, wait five
seconds or more, then plug it in again.
The AV receiver will automatically enter standby mode
when Auto Standby has been set and launches.
(➔ page 80)
The protection circuit has been activated. Remove the
power cord from the wall outlet immediately. Make sure
that all speaker cables and input sources are properly
connected, and leave the AV receiver with its power cord
disconnected for 1 hour. After that, reconnect the power
cord and turn the power on. If the AV receiver turns off
again, avoid resetting it and unplug the power cord. Then
contact your Onkyo dealer. (➔ page 17)
Caution:
• If “CHECK SP WIRE” appears on the AV receiver’s
display, the speaker cables may be shorting.
WARNING:
• If smoke, smell or abnormal noise is produced by the AV
receiver, unplug the power cord from the wall outlet
immediately and contact your Onkyo dealer.
Audio
Make sure that the digital input source is selected properly.
(➔ page 64)
Make sure that all audio connecting plugs are pushed in all
the way (➔ page 19).
Make sure that the inputs and outputs of all components
are connected properly. (➔ pages 19 to 24)
Make sure that the polarity of the speaker cables is correct,
and that the bare wires are in contact with the metal part of
each speaker terminal. (➔ page 16)
Make sure that the input source is properly selected.
(➔ page 33)
Make sure that the speaker cables are not shorting.
(➔ page 17)
Check the volume. The AV receiver is designed for home
theater enjoyment. It has a wide volume range, allowing
precise adjustment.
If the MUTING indicator is flashing on the AV receiver’s
display, press the remote controller’s MUTING button to
unmute the AV receiver. (➔ page 54)
While a pair of headphones is connected to the PHONES
jack, no sound is output from the speakers. (➔ page 24)
If there’s no sound from a DVD player connected to an
HDMI IN, check the DVD player’s output settings, and be
sure to select a supported audio format.
Check the digital audio output setting on the connected
device. On some game consoles, such as those that
support DVD, the default setting is off.
With some DVD-Video discs, you need to select an audio
output format from a menu.
If your turntable uses an MC cartridge, you must connect
an MC head amp, or an MC transformer.
Make sure that none of the connecting cables are bent,
twisted, or damaged.
Not all listening modes use all speakers. (➔ page 45)
Specify the speaker distances and adjust the individual
speaker levels. (➔ page 66)
Make sure that the speaker setup microphone is not still
connected.