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Troubleshooting & Maintenance Lexicon
6-6
Using the PC input, the remote control commands on page 4 of
the LEX menu, page 3 of the TUNER menu, and page 2 of the
ZONE 2 menu do not work.
1. Make sure that the computer is properly connected to the USB
input of the RV-5 Receiver.
2. Make sure that PC is selected as the active input on the RV-5
Receiver.
3. Make sure that the media player has been opened on the
computer and is playing audio.
4. Make sure the media player is the “top” or active screen on the
computer. The RV-5 remote control will not operate the media
player if it is minimized or “behind” other programs.
CAUTION!
Do NOT power cycle the computer while connected to the
RV-5 with the PC input selected. The computer MUST be
on and connected to the RV-5 rear panel USB jack BEFORE
selecting the PC input on the RV-5. Selecting the PC input
first may cause a burst of loud noise that may be damag-
ing to the speakers or the listener’s hearing. Harman
Specialty Group assumes no responsibility for damage
caused in this manner.
The iPod does not play or respond to commands from the RV-5
remote control.
1. Make sure that the Dock is properly connected to the RV-5
Receiver.
2. Make sure that the Dock is selected as the active input on the
RV-5 Receiver.
3. Make sure that the touch screen of the RV-5 remote control is in
an iPod control page of the “LEX”, “TUNER”, or “ZONE 2”
menu layer.
The iPod’s front panel display and controls do not operate
when the iPod is docked and the DOCK input is selected as the
RV-5’s active input.
This is normal behavior and does not indicate a problem with the
iPod, the Dock, or the RV-5 Receiver. Use the RV-5 remote control
or front panel TUNER buttons to navigate the iPod functions. Refer
to Section 5: Tuner, PC, & Dock Controls, for further information.
The iPod does not seem to be functioning correctly.
Verify the video input setting of the Dock input in use. If the video
input is set to an HDMI input source, the functionality of the iPod
may be hindered.
If all else fails...
1. Document all user-defined settings on the Installation
Worksheet that begins on page D-2. Then, refer to the
“Restoring Factory Default Settings” section found later in this
chapter to reset the RV-5 to the factory settings.
Note: If you want to save your settings before restoring the
factory defaults, you must save them manually. The Instal-
lation Worksheet in Appendix D has been provided to assist
you.
2. Contact an authorized Lexicon dealer.
3. Contact Lexicon customer service at www.lexicon.com or
781-280-0300.
Note: Visit the knowledgebase at http://www.lexicon.com/kbase for
answers to frequently asked questions and additional troubleshooting
information.